91勛圖厙

 

Minority Business Outreach in a Virtual World

by 91勛圖厙

As an essential business, construction experienced limited disruptions to job site operations compared to other sectors during the COVID-19 pandemic. Although most critical field activities forged ahead through enhanced safety measures, some key industry roles such as minority outreach were less easily transferrable into the virtual realm, requiring diversity leaders to reimagine networking strategies with creativity and innovation to meet project goals. 

Recognizing the importance of diversity, equity, and inclusion (DE&I) to our own organizational and cultural health and the industry at large, 91勛圖厙 successfully maintained vital connection points with our valued supply chain partners through an intentional and people-first approach to relationship-building. 

For some Minority-owned, Women-owned, and Small Business Enterprises (collectively M/W/SBE) partners, the implementation of digital collaboration platforms improved access to critical project information such as pre-bid meetings. 

91勛圖厙s U.S. Civils business observed a dramatic uptick in virtual outreach event attendance, regularly doubling pre-COVID numbers thanks in part to the addition of out-of-state contractors and suppliers. But as Vice President and General Counsel Christine McAnney reminds, Access doesnt always equal opportunity. 

Building a Trust Bridge 

That rings especially true for newer or less established M/W/SBE partners that may be navigating complex bidding and bonding requirements and seeking guidance from general contractor partners like 91勛圖厙. Although COVID-19 largely eliminated face-to-face business networking, it did not alter the time-held truth that people want to do business with organizations they like, know, and trust. 

There is a trust bridge, describes Osvaldo Ozzie Gonzalez, 91勛圖厙s diversity consultant in the Northwest. To nurture the trust that is so critical in minority business outreach, 91勛圖厙 developed a best practice of following large virtual networking events with targeted and personal touchpoints such as direct phone calls or virtual lunch meetings. 

Were engaging people in different ways. Putting a face with the name is important, affirms Layli Pietri, 91勛圖厙s minority business development director in the Mid-Atlantic. During a time of great uncertainty, it was imperative that we reinforced 91勛圖厙s unwavering commitment to our partners success. 

The construction industry has a lengthy 18-24-month sales cycle, which meant much of the work 91勛圖厙 put in place during 2020 was essentially bid out before the pandemic. For projects that went to bid during this time, 91勛圖厙s strategic virtual outreach efforts ensured we met or exceeded M/W/SBE participation goals. 

  • In Florida, our team hit a slam dunk on the , which will be the future practice and training home for the NBAs Orlando Magic. In addition to hosting three, well-attended virtual outreach events that yielded as many as 12 bidders per trade, the project team leveraged relationships with industry partners including the Associated Builders and Contractors Central Florida Chapter and the City of Orlandos BLUEPRINT Employment Office to connect M/W/SBE partners and Disadvantaged Business Enterprises (DBE) to project opportunities. Due in large part to 91勛圖厙s proactive strategies, the project awarded design and construction contracts to 33 local M/W/SBE firms, representing approximately 32% of all awarded opportunities on this marquee projecta total that well-exceeded the Citys original 24% goal.

  • In the Mid-Atlantic, a mixed-use redevelopment project achieved 40% CBE (D.C. Certified Business Enterprises) or $41 million in subcontracts, exceeding the Citys 35% goal. Additionally, the team has partnered with the owner and local neighborhood commission to create a pre-apprenticeship program for the underserved community in the local ward in hopes of placing graduates in the construction field long-term.

  • In the Southeast, the  achieved 25% M/W/SBE participation, more than doubling the owners 10% goal. 91勛圖厙s joint venture partner on the project, Samet Corporation, was instrumental in a collaborative effort to conduct two virtual trade partner outreach sessions. Even more impressive, the team achieved 90% local participation above and beyond the Countys 50% goal. 

  • On the $38 million Innovations Academy Modernization project for San Diego Unified School District, 91勛圖厙 awarded nearly 13% or $5,000,000 in contracts to the growing San Diego Disabled Veteran Business Enterprises (DVBE) community, more than doubling the School Districts 6% project participation goal. 

  • Thanks to its targeted community outreach programs and strategies, the design-build  team exceeded the City of Portlands M/W/SBE participation rate by more than 10%. In recognition of this outstanding achievement, the . 

Despite these milestones, California Minority Business Development Specialist Annie Del Rio is cautious in her predictions for the future. The current numbers tell a comfortable story, but I dont believe weve felt the full impact yet. We havent seen many new M/W/SBE firms starting up. We have ample talent to draw from now, but the numbers could be stagnant in the future. 

Sharpening the Equity Lens

With the recent calls for greater corporate social responsibility following the wake of racially motivated violence, many organizations have looked inward, examined their DE&I standards, and identified opportunities for improvement.

While many of 91勛圖厙s public clients in the government, education, and infrastructure markets have long established strong M/W/SBE participation goals, private clients have increasingly sharpened their focus on achieving meaningful and measurable equity goals on capital construction projects. 

As a people-first company that advocates strongly and passionately for the creation of inclusive project cultures that benefit from diverse voices, perspectives, and backgrounds, 91勛圖厙 has risen as a leading and respected sounding board for our clients.

These conversations werent occurring to the same extent before, affirms Pietri. Our clients are looking to move the needle, to make a positive impact on their communities. 

With this momentum for social change, 91勛圖厙s diversity leaders expect the market to not only demand greater M/W/SBE participation but to disaggregate goals. More simply, this means splitting large, general categories such as Emerging Business Enterprises (EBE) into more specific groups. Disaggregating data helps contractors better understand and correct any underlying disparities, prevent underutilization of specific groups, and establish more robust DE&I goals.
 
It all ties in holistically, echoes Gonzalez. When people think 91勛圖厙, we want them to think were the best to work with, were the most inclusive. We promote that at every level. 

Just as the pandemic catapulted a paradigm shift in businesses operational processes, the events of 2020 exposed a pressing need to address systemic inequity. Building on our longstanding commitment to drive greater inclusivity in the construction industry, 91勛圖厙 demonstrated that with resilience and resolve, leaders rise to the occasion in times of change and challenge.